Privacy Policy — rod4d

1.1 rod4d ("we", "us", "our") operates the online betting and gaming platform accessible at rod4d.cam. As the data controller in respect of the personal information collected through the Platform, rod4d takes its obligations under applicable data protection law seriously and is fully committed to safeguarding the privacy and security of every player's personal data.

1.2 This Privacy Policy applies to all personal data processed by rod4d in connection with your use of the Platform, including data collected during account registration, identity verification, payment processing, customer support interactions, and general Platform usage. It applies to all players regardless of their location, though it is specifically tailored with reference to the Indonesian market context in which the Platform primarily operates.

1.3 This Privacy Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference into this document.

In this Privacy Policy, the following terms carry the meanings defined below:

• "Personal Data" means any information that identifies or could reasonably be used to identify a natural person, whether directly (e.g., full name, national ID number) or indirectly (e.g., IP address, device identifier, behavioural profile).
• "Processing" means any operation performed on personal data, including collection, recording, storage, retrieval, use, disclosure, erasure, or destruction.
• "Data Controller" means rod4d in its capacity as the entity that determines the purposes and means of processing your personal data.
• "Data Processor" means any third party that processes personal data on behalf of rod4d under a contractual arrangement (e.g., payment service providers, KYC verification partners, cloud hosting providers).
• "Player" / "You" means any natural person who accesses, registers an account on, or uses the rod4d Platform.
• "Platform" means the rod4d website, mobile-optimised interfaces, and any associated digital services accessible via rod4d.cam.
• "KYC" means Know Your Customer — the identity and address verification process rod4d conducts in accordance with anti-money-laundering standards.
• "Sensitive Data" means personal data requiring heightened protection, such as financial account details, government-issued ID numbers, and biometric data where applicable.

3.1 rod4d collects the following categories of personal data in the course of providing its services to players:

3.2 rod4d does not knowingly collect or process data relating to racial or ethnic origin, political opinions, religious beliefs, trade union membership, health data, or sexual orientation beyond what is strictly necessary and legally required in specific circumstances (e.g., responsible gaming assessments where health context may be voluntarily disclosed by the player).

4.1 rod4d collects personal data through the following channels:

• Directly from you: Information you provide during account registration, KYC submission, deposit and withdrawal requests, contact form submissions, live chat conversations, and email correspondence.
• Automatically: Technical data collected via cookies, server logs, and analytics tools when you access and navigate the Platform. See Section 9 for details on cookies.
• From third-party service providers: Identity verification data from KYC partners; fraud-risk data from anti-fraud services; payment confirmation data from payment processors (BCA, BRI, OVO, DANA, etc.).
• From publicly available sources: Where rod4d is required to conduct enhanced due diligence, data from publicly accessible registers or databases may be used to supplement identity verification.

4.2 rod4d does not purchase personal data lists or source personal data from third-party marketing databases.

5.1 rod4d processes your personal data only where there is a valid legal basis for doing so. The following table sets out our purposes and the legal basis applicable to each:

6.1 rod4d does not sell, rent, or trade your personal data to any third party for commercial purposes. We share your personal data only in the following circumstances:

• Payment processors: We share the minimum financial data necessary with Indonesian banking partners (BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI, Bank Permata) and e-wallet providers (OVO, DANA, GoPay, ShopeePay, LinkAja) to process your transactions.
• KYC and identity verification partners: We work with specialist third-party KYC service providers to verify your identity and address. These providers process your data under strict contractual data-processing agreements and may not use it for any purpose other than verification services for rod4d.
• Game content providers: Game studio partners such as Pragmatic Play, Evolution Gaming, PG Soft, NetEnt, Microgaming, and Spribe may receive anonymised session data (game round IDs, stake amounts, outcomes) to facilitate game operation and dispute resolution. These providers do not receive your identity data.
• Cloud infrastructure and hosting providers: rod4d uses third-party cloud hosting services for data storage and platform operation. All hosting providers are contractually bound to process data solely on rod4d's instructions and to maintain appropriate security standards.
• Legal and regulatory authorities: rod4d may be required by applicable law, court order, or government authority to disclose certain personal data. We will limit such disclosures to the minimum required by the relevant legal obligation.
• Anti-fraud and AML screening services: Where required by our AML procedures, we may share data with specialist screening services to check against sanctions lists, politically exposed person (PEP) databases, and adverse media sources.

6.2 All third parties with whom rod4d shares personal data are required to maintain appropriate technical and organisational security measures and to process the data solely for the stated purpose.

7.1 rod4d operates internationally, and your personal data may be transferred to, stored in, or processed in countries outside of Indonesia. Where such transfers occur, rod4d takes steps to ensure that an adequate level of protection is applied to your data, including:

• Ensuring that the recipient country has been assessed as providing an adequate level of data protection;
• Implementing standard contractual clauses approved by relevant data protection authorities;
• Applying binding corporate rules where applicable;
• Relying on the explicit consent of the data subject where appropriate.

7.2 If you require further information about the specific safeguards applied to international data transfers, please contact our support team at [email protected].

8.1 rod4d retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following retention schedule applies:

• Active account data: Retained for the duration of your active account relationship with rod4d.
• Transaction records: Retained for a minimum of 5 years following the date of the transaction in accordance with anti-money-laundering record-keeping requirements.
• KYC documents: Retained for 5 years following account closure or the date of the last transaction, whichever is later.
• Customer support communications: Retained for 3 years following the closure of the relevant support case.
• Technical / log data: Typically retained for 12 months, after which it is anonymised or deleted.
• Closed accounts with no regulatory hold: Identity and contact data deleted or anonymised within 90 days of account closure, subject to any applicable legal retention obligation.

8.2 Where rod4d is required to retain data beyond the standard periods above due to an ongoing investigation, legal proceeding, or regulatory requirement, we will retain it only for as long as the relevant obligation requires.

9.1 rod4d uses cookies and similar tracking technologies (pixel tags, web beacons, session storage) to operate the Platform, enhance the player experience, and analyse Platform usage. The following categories of cookies are used:

• Strictly Necessary Cookies: Essential for Platform operation — session management, login authentication, security tokens. These cannot be disabled without impairing your ability to use the Platform.
• Functional Cookies: Store your preferences (e.g., language, display settings) to improve your experience across sessions.
• Analytics Cookies: Collect anonymised usage data to help us understand how players navigate the Platform, which features are most used, and where improvements are needed. We do not use analytics data to identify individuals.
• Security & Fraud Prevention Cookies: Help us identify and block suspicious access patterns, bot activity, and fraudulent account behaviour.

9.2 rod4d does not use third-party advertising or retargeting cookies. We do not track your activity across third-party websites.

9.3 Most web browsers allow you to manage cookie preferences through the browser's settings menu. Disabling strictly necessary cookies will affect Platform functionality. Disabling analytics cookies will not affect your ability to use the Platform.

10.1 rod4d implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:

• 256-bit TLS encryption for all data in transit between your browser and our servers;
• AES-256 encryption for sensitive data at rest, including financial and identity data;
• Role-based access control, ensuring that rod4d employees can access personal data only to the extent required for their specific job function;
• Multi-factor authentication requirements for all administrative system access;
• Regular internal security audits, vulnerability assessments, and penetration testing;
• Automated monitoring and alerting for anomalous access patterns or potential data breach indicators;
• Geographically distributed, Tier III+ certified data centre infrastructure with redundant power, cooling, and connectivity.

10.2 Despite the measures outlined above, no data transmission over the internet or data storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with rod4d is no longer secure, please contact our support team immediately.

10.3 In the event of a data breach that is likely to result in a high risk to your rights and freedoms, rod4d will notify affected players without undue delay, in accordance with applicable data protection law.

11.1 As a data subject, you have the following rights in relation to your personal data held by rod4d. To exercise any of these rights, please contact our support team via live chat or email at [email protected]:

11.2 rod4d will not charge a fee for processing data rights requests unless they are manifestly unfounded or excessive, in which case a reasonable administrative fee may apply. We will respond to all valid requests within 30 calendar days, extendable by a further 60 days where the request is complex or involves a high volume of data.

12.1 The rod4d Platform is strictly for adults. We do not knowingly collect personal data from any person under the age of 21. If we discover or have reason to believe that an account has been opened by an individual under 21, we will immediately suspend the account, delete the associated personal data, and return any deposited funds.

12.2 If you are a parent or guardian and believe that a person under 21 in your care has registered an account on rod4d, please contact our support team immediately at [email protected]. We will investigate and act within 24 hours.

13.1 The rod4d Platform may contain links to third-party websites or services, including those of game studio partners. This Privacy Policy applies solely to data processed by rod4d and does not extend to the practices of any third-party site or service.

13.2 rod4d accepts no responsibility for the privacy practices, terms, or content of any third-party site. We encourage you to review the privacy policy of any third-party service you access through links on the Platform.

14.1 rod4d reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this page and, where the changes significantly affect your rights, notify you via email or a prominent in-platform notification prior to the changes taking effect.

14.2 Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not agree with any amendment, please contact us to close your account before the changes take effect.

15.1 If you have any questions, concerns, or complaints regarding this Privacy Policy or the way rod4d handles your personal data, please contact us through the following channels:

• Live Chat: Available 24 hours / 7 days via your Account dashboard — fastest response, typically under 2 minutes.
• Email (plain text — not a link): [email protected] — average response within 1 hour.
• WhatsApp (display only): +62 811 0000 4400 — available 24/7.

15.2 rod4d is committed to resolving all privacy-related complaints promptly and fairly. We will acknowledge all formal complaints within 48 hours and endeavour to provide a full response within 14 business days.

15.3 If you are not satisfied with rod4d's response to your privacy complaint, you may have the right to lodge a complaint with the relevant data protection supervisory authority in your jurisdiction.